Relooked offers flat-rate shipping on all orders. All products are handcrafted in Chattanooga, Tennessee and orders are typically processed within 3–7 business days. Because our items are handmade, processing times may vary slightly. Once shipped, delivery times depend on the carrier and destination, and tracking information will be provided when your order leaves our facility. Relooked is not responsible for delays caused by shipping carriers, weather conditions, or incorrect address information provided at checkout.